{"id":93985,"date":"2021-11-08T05:53:56","date_gmt":"2021-11-08T12:53:56","guid":{"rendered":"https:\/\/we-bc.ca\/engagement-de-service\/"},"modified":"2026-03-22T22:17:55","modified_gmt":"2026-03-23T05:17:55","slug":"engagement-de-service","status":"publish","type":"page","link":"https:\/\/resources.we-bc.ca\/fr\/engagement-de-service\/","title":{"rendered":"Engagement de service"},"content":{"rendered":"\n<p>En tant que principale organisation de ressources commerciales pour les femmes, notre passion est de donner aux femmes entrepreneurs les moyens de r\u00e9ussir dans leur entreprise.<\/p>\n\n<p>WeBC s&rsquo;efforce de satisfaire chaque personne qui utilise ses services et s&rsquo;engage \u00e0 respecter les normes de conduite les plus strictes. Si, pour une raison quelconque, vous n&rsquo;\u00eates pas satisfait de nos services, nous souhaitons conna\u00eetre votre avis. Nous r\u00e9pondons aux plaintes rapidement et \u00e9quitablement. Tous les membres de notre personnel signent un serment de confidentialit\u00e9. Vous pouvez donc \u00eatre assur\u00e9 que vos pr\u00e9occupations resteront confidentielles.   <\/p>\n\n<h3 class=\"wp-block-heading\">Processus de r\u00e9solution<\/h3>\n\n<p>Contactez-nous par courriel, par courrier ou par t\u00e9l\u00e9phone et expliquez-nous la situation. Nous examinerons votre situation et discuterons de vos pr\u00e9occupations avec vous. Votre conseiller commercial s&rsquo;efforcera de r\u00e9soudre votre probl\u00e8me. Si vous n&rsquo;avez pas travaill\u00e9 avec un conseiller commercial ou si vous n&rsquo;avez pas pu r\u00e9soudre vos probl\u00e8mes, veuillez contacter le gestionnaire appropri\u00e9.   <\/p>\n\n<p><strong>Pour les services \u00e0 la client\u00e8le, les services de conseil aux entreprises ou les pr\u00eats, contactez :<br\/><\/strong>Senior Director, Loans &amp; Advisory Services | 1.800.643.7014 ext. 203<\/p>\n\n<p><strong>Pour le d\u00e9veloppement des comp\u00e9tences et les ateliers, contactez :<br\/><\/strong>Directeur, Programmes et partenariats | 1.800.643.7014 ext. 107<\/p>\n\n<p><strong>Pour les \u00e9v\u00e9nements, contactez :<br\/><\/strong>Senior Director, Operations | 1.800.643.7014 ext. 101<\/p>\n\n<p>Veuillez inclure les informations suivantes dans votre correspondance :<\/p>\n\n<p>Nom complet<br\/>Coordonn\u00e9es<br\/>Explication d\u00e9taill\u00e9e de la situation<br\/><\/p>\n\n<p>Chez WeBC, nous prenons vos pr\u00e9occupations au s\u00e9rieux.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>En tant que principale organisation de ressources commerciales pour les femmes, notre passion est de donner aux femmes entrepreneurs les moyens de r\u00e9ussir dans leur entreprise. WeBC s&rsquo;efforce de satisfaire [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-93985","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Engagement de service - WeBC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/we-bc.ca\/?page_id=93985&lang=fr\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Engagement de service - WeBC\" \/>\n<meta property=\"og:description\" content=\"En tant que principale organisation de ressources commerciales pour les femmes, notre passion est de donner aux femmes entrepreneurs les moyens de r\u00e9ussir dans leur entreprise. 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